KDS stuck on android screen

Created by Trent Vargason, Modified on Wed, Oct 14 at 5:15 PM by Trent Vargason

2. KDS stuck on the Android screen (visible to stores)

If a kitchen display shows the Android screen instead of orders, unplug its power, wait 2 to 5 minutes with no power, then plug it back in. If it starts up to the Android screen again, the device needs to be replaced. Reply to your ticket and IT will send a replacement.

2. KDS stuck on Android (addition to the existing note): while a replacement is on the way, a tech calls the store to set up a temporary workaround: [describe the workaround].

2. IT helpdesk tech needs to help configure the expo screen to the KDS and move expo tablet to the kds tablet location. 

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