General FAQ - 3rd Party Delivery

Created by Karlee Novacek, Modified on Tue, Apr 4, 2023 at 12:58 PM by Karlee Novacek

Q: When does a receipt print?

A: A receipt for an Uber Eats or DoorDash order will print as soon as the order is placed, even if the order is scheduled for hours later in the day.


Q: When does an order send back to the kitchen?

A: Seven minutes before a driver is set to arrive the order will send to the KDS


Q: Do I need to hit "ready for pickup" on my tablet?

A: You do not need to. It will not prevent a driver from picking up the order. It is good practice to mark it as ready so that it moves out of your "Active" orders and into "Completed" on the tablet





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