Knowledge base

General (1)

FAQ (9)

• Set up email signature on Outlook Web (updated for 365)
• Setting up email signature on mobile devices
• Set up email on mobile devices

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POS (3)

FAQ (2)

• Approved Equipment List
• Unload a Gift Card

Troubleshooting Articles (8)

• Receipt Printer is Printing Two Receipts
• Drive Thru Ticket Hold (Local Sync) Problems
• Scanner Not Scanning Customers

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FranPOS Setup (5)

• Identifying Android version and hardware revision
• Set up remote control apps for registers
• Set up existing front counter register as order kiosk

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Drive Thru Systems (4)

3M XT-1 / PAR G5 Headset System (3)

• Updating the Date/Time
• Headset Pairing (3M XT-1)
• XT-1 Basestation Beeping Rapidly

HME EOS HD Headset System (1)

• HME Headset System Documentation

Panasonic Attune II Headset System (2)

• Panasonic Attune II Headset System
• Panasonic Attune II Headset Registration (Pairing)

Quail Pro 9 Headset System (2)

• Tips & Tricks
• Manual

Computers/Networking (1)

Internet (1)

• Cellular Modem Setup (Netgear LM1200)

3rd Party Delivery (1)

Uber Eats, Door Dash, and Otter

FAQ (4)

• How to Remove Items on DoorDash/UE from your Otter Tablet
• Otter Tablet Broken
• General FAQ - 3rd Party Delivery

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Misc (1)

Cheats (1)

• Punchh App Rollout Cheat Sheet

Alarm Systems (1)

Ring Alarm (3)

• Arming/Disarming Ring Alarm
• Request Ring Alarm Code Changes
• Ring Alarm Call List Changes

Digital Menu Boards (1)

iDMBs (2)

• iDMB Install Instructions
• iDMB FAQs